Scott Gardner is a Senior Manager in Customer Experience at Expedia Group, where they have been leading Global Customer Operations since 2019. Previously, from 2003 to 2012, Scott held various roles at Expedia, Inc., including Senior Manager and Manager for the Americas in Global Customer Operations. Their extensive experience includes positions such as Onsite and Call Center Manager, WFM, IDO, Telephony Manager, Service Delivery Manager, and Vendor Service Delivery Manager.
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