Bill Cox

Bill Cox is an experienced professional in client and technical account management, currently serving as Client Care Manager at Expedient since June 2020, where responsibilities include managing client relationships generating over $100K in monthly recurring revenue and serving as a primary contact during escalations. Previous roles include Technical Account Manager at DataBank, Ltd., where collaboration was key in resolving customer issues, and Systems Administrator/Technical Support Lead at Baseline Data Services, LLC, focusing on mentorship and disaster recovery. Bill has also held positions in technical solutions and support management across several companies, including Arrow Electronics and STANLEY Security, developing staff and enhancing customer service. Bill's education includes a Master's Degree in Management from Indiana Wesleyan University and a Bachelor's Degree in Electronic Technology from Indiana State University.