Expedient
Mitchell Wilson is a seasoned professional with extensive experience in client care and IT support at Expedient, where roles have included Senior Client Care Manager and Client Care Manager since September 2012. Responsibilities have encompassed ensuring customer satisfaction by leading support team efforts, managing escalations, and guiding Tier One Analysts in problem resolution across multiple data centers. Prior to this, Mitchell earned a BS in Healthcare Information Systems Management from Franklin University, where significant projects included the development of healthcare information system acquisition plans. Currently pursuing an MBA in Leadership at The University of Iowa Tippie College of Business, Mitchell continues to enhance expertise in management and information systems.
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Expedient
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Expedient is part of a network of nationwide data centers, and offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks and more. Expedient is made up of a network of 11 nationwide data centers and offers a wide range of managed services such as servervirtualization, remote backups, management of equipment, storage area networks, disaster recovery and more. These managed data services combined with reliable SAS70 compliant data centers makes it possible for Expedient to deliver quality colocation, network and managed services to enterprise, commercial, education and government customers. Thousands of nationwide clients trust Expedient's secure data center facilities and information technology services to manage the critical applications of their network.