Alexis Garcia

Alexis García Bolaños is an experienced professional with a robust background in operational leadership and process improvement across various industries. Currently serving as Data Breach Support Leader at Experian, significant contributions include enhancing credit monitoring processes and training efficiency. Previously, as Operations Manager at Latchel, strategic implementation of a new leadership structure led to a 60% increase in team capacity, while a change management strategy for payroll reduced errors by 90%. At Amazon, roles ranged from HR Manager to Site Lead, with notable achievements in improving leave processing efficiency and transitioning support operations to Costa Rica, enhancing product catalog quality. Early career experience at Dell Technologies involved successfully restructuring communication strategies to boost technical support resolution rates. Alexis holds a Master’s degree in Project Management from Universidad Internacional Iberoamericana and a Bachelor’s degree in Computer Science from Universidad Católica de Costa Rica.