Gemma Shallard is a seasoned professional with extensive experience in programme and portfolio management at Experian since December 2013. Currently serving as the Sales Transformation and Programme Lead, Gemma enhances operational processes and drives customer satisfaction. Previous roles include leading initiatives such as the Future of Work Programme and managing the Customer Innovation Experience. Prior to Experian, Gemma held various positions at Experian QAS, including Optimisation Manager and Business and Market Insight Manager, as well as roles at VUE Ltd. Gemma holds a BSc in Management from The University of Manchester.
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