Ibrahim Farid

Ibrahim Farid currently serves as a Service Desk Analyst at Experian, focusing on incident response, ticket management, and knowledge article creation using ServiceNow. Previous experience includes a role as a Student Researcher & Developer at NASA Jet Propulsion Laboratory, contributing to the ICEE2 program through advanced chemometric modeling. Additionally, Ibrahim operated a successful freelance photography business, showcasing a diverse portfolio and adept editing skills. Further experience spans various customer service and management positions, including roles at G4S and Argos. Ibrahim holds a Bachelor of Science degree in Physics from the University of Leicester and engages in ongoing professional development through various educational platforms.