ExpertCallers
Jay Silva is a seasoned quality analyst with significant experience in the customer support industry. Currently serving as a Senior Quality Analyst at ExpertCallers since October 2020, Jay previously held the position of Quality Specialist at Aegis Customer Support Services Private Limited from April 2019 to October 2020. Prior to that, Jay worked as a QA Specialist at Aegis Customer Support Services from November 2014 to June 2018. Jay graduated in Economics from Dr. Grahams Homes, completing studies there from 1982 to 2002.
This person is not in any offices
ExpertCallers
ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to call center businesses around the world. We began our journey way back in 2002, and have, over the years, grown and diversified our services to provide value-added support to over 5400 businesses across 45 countries from 8 global delivery centers. We are happy to announce that now we are ISO / IEC 27001 : 2013 certified. Cert. Number: ISM2018300