Jay Silva

Jay Silva is a seasoned quality analyst with significant experience in the customer support industry. Currently serving as a Senior Quality Analyst at ExpertCallers since October 2020, Jay previously held the position of Quality Specialist at Aegis Customer Support Services Private Limited from April 2019 to October 2020. Prior to that, Jay worked as a QA Specialist at Aegis Customer Support Services from November 2014 to June 2018. Jay graduated in Economics from Dr. Grahams Homes, completing studies there from 1982 to 2002.