ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to call center businesses around the world. We began our journey way back in 2002, and have, over the years, grown and diversified our services to provide value-added support to over 5400 businesses across 45 countries from 8 global delivery centers.

We are happy to announce that now we are ISO / IEC 27001 : 2013 certified. Cert. Number: ISM2018300

Call Center

ExpertCallers

Antony Gregory

Lydia Glory

Suraj Bruno Ben

Sejal Yelgodkar

Jay Silva

Yaseen Khan

Michelle Meakin

Arun Sanjeev

Sudesh Kumar

Rajesh K

Kelly Palmer

Hemanth Gowda

Jaya Prakash Koppuravuri

The Quality Assurance team at ExpertCallers ensures the delivery of exceptional customer service by meticulously evaluating and enhancing call center performances. Comprising Senior Quality Analysts, Software Testers, and Quality Analysts, the team rigorously tests software applications, monitors call processes, and implements quality control measures to maintain high standards and compliance with industry certifications.

Quality Assurance

Operations Team

Quality Assurance

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Team members

Other teams at ExpertCallers

Operations Team