ExpertCallers
Mohammed Waseem Razack has extensive experience in operations and customer service management, currently serving as Assistant Operations Manager at ExpertCallers since November 2021, where responsibilities include leading operations teams. Prior experience includes roles as a Senior Customer Service Associate at Megga Ops Solutions and Branch Manager at Arab Computers Ltd. Mohammed's background includes significant positions at Wetar Building Materials, ABMCARE, Aditya Birla Minacs, and Vodafone, with a focus on sales, IT support, and team leadership. Mohammed holds a secondary education diploma from St Germain Boys High School, completed in 2001.
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ExpertCallers
ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to call center businesses around the world. We began our journey way back in 2002, and have, over the years, grown and diversified our services to provide value-added support to over 5400 businesses across 45 countries from 8 global delivery centers. We are happy to announce that now we are ISO / IEC 27001 : 2013 certified. Cert. Number: ISM2018300