CJ

Chukwunenye Ekwe Jnr.

Presales Lead (west Africa) at Expertflow - livechat, video, callcenter SW

Chukwunenye Ekwe Jnr. has extensive experience in presales and project management, currently serving as the Presales Lead for West Africa at Expertflow since March 2017. Previous roles include serving as a System Engineer at Letshego and an IT Security Specialist/Consultant at Southgate Technologies Limited, where responsibilities encompassed project planning, resource management, and enhancing user experience. Chukwunenye also worked as a Solutions Engineer, Freelance Consulting Engineer, ICT Administrator/Instructor, and Associate Project Engineer at the Central Bank of Nigeria Learning Center. The educational background includes degrees focused on engineering, project management, and technology, acquired from institutions such as Madonna University, Alison Learning Center, Princeton University, and Copenhagen Business School.

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Expertflow - livechat, video, callcenter SW

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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria


Headquarters

Bern, Switzerland

Employees

51-200

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