Bianca Maldonado

Account Manager at Explain My Benefits

Bianca Maldonado has extensive experience in client relations and administrative support within the healthcare and research sectors. Currently serving as an Account Manager at Explain My Benefits since November 2017, Bianca leads client open enrollment renewals, manages benefit enrollment systems, and conducts training for various stakeholders. Prior to this role, Bianca worked as a Sponsored Programs Analyst at Florida Hospital, liaising between legal and research departments, ensuring compliance, and overseeing project reviews. Additional roles include Administrative Specialist at Florida Hospital and Administrative Support at the FDA, where responsibilities spanned customer service, project management, and data entry. Bianca holds a Bachelor's degree in Sociology from the University of Central Florida and an Associate of Arts from Seminole State College of Florida.

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