Kevin Coghlan

Kevin Coghlan is a seasoned professional in the aviation industry with extensive experience in operations and guest experience management. Currently serving as a Business Relationship Manager at Explore Inc. since May 2023, Kevin previously held the position of Operations Manager at TEC Canada from April 2022 to May 2023. Kevin's career at WestJet spanned over two decades, where roles included Regional Catering Coordinator, International Operations Manager, and various managerial positions focused on guest experience in Calgary and Edmonton airports. Key responsibilities included ensuring on-time performance, safety, and guest satisfaction, developing and implementing performance KPIs, and leading operational improvements through strategic initiatives and effective team management.