Erika S.

Erika S. has extensive work experience in various roles within the professional development and customer service fields. Erika started their career at Blue Moon Galleries in 2004 as a Customer Service Associate and worked there until 2009. In 2009, they joined ExploreLearning as a Customer Service Agent and Customer Service Supervisor, where they gained valuable experience in customer service. In 2014, they transitioned to the role of Professional Development Coordinator and later became the Professional Development Operations Manager in 2017. Currently, they hold the position of Professional Development Operations Director at ExploreLearning.

Erika S. graduated from the University of Virginia in 2004 with a Bachelor of Arts degree in English and African-American Studies. In terms of additional certifications, Erika obtained various certifications from LinkedIn, including "Build Your Excel Skills," "Employee Experience," "Excel Essential Training (Microsoft 365) (2018)," "Excel: Advanced Formulas and Functions," "Fair and Effective Interviewing for Diversity and Inclusion," "Recruit Diverse Talent and Promote Equitable Hiring," "Diverse Talent in Recruiting and Hiring," "Diversity Recruiting," "Uncovering Unconscious Bias in Recruiting and Interviewing," "Building Resilience," "One-Minute Habits for Resilience," "Repairing Your Reputation," and "Decision-Making Strategies." The certifications were obtained between 2019 and 2022.