Jessica Ferretti

Bot Automation Expert at expondo

Jessica Ferretti's work experience begins in 2017 when they worked as a waitress at Salvadonica Resort for two months. Later that year, they became a tour guide at My Tour for one month. In 2017, they also worked as a front desk officer at the Tourist Information Office for three months at The Plus Planet.

In 2018, Jessica worked as a tour leader at Albatravel for one month and as a museum room attendant at ALES Arte Lavoro e Servizi S.p.A. for two months.

In 2019, Jessica's work experience includes being an Italian teacher for foreigners at ABC School for one month and a front desk employee at the Tourist Information Office for three months at The Plus Planet.

Since 2019, Jessica has been working at expondo, starting as a customer care agent and later becoming a quality assurance specialist for both customer care and process and operations. The specific start and end dates for these roles are not provided.

Jessica Ferretti attended the Università degli Studi di Siena from 2010 to 2015, where they obtained a Bachelor's degree in Studies of Modern Languages, Literature, and Cultures with a focus on Spanish and German. During their studies, they participated in the Erasmus program at Freie Universität Berlin from 2012 to 2013, where they further pursued their interests in foreign languages, literatures, and linguistics.

In 2018, Jessica Ferretti attended the Università per Stranieri di Siena, specifically taking the DITALS I program. The field of study for this program is not specified.

Links

Timeline

  • Bot Automation Expert

    April 1, 2023 - present

  • Quality Assurance Specialist Process and Operations

    June, 2022

  • Quality Assurance Specialist Customer Care

    September, 2021

  • Customer Care Agent

    November, 2019

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