Dominique Ryffranck

Business Analyst And Training Lead at ExPretio Technologies

Dominique Ryffranck has over two decades of experience in operational analysis, product management, and client success across various industries. Currently, as Responsable de la réussite client at ExPretio Technologies since October 2011, Dominique focuses on improving development and rollout processes for Yield Management tools in the transport sector. Previous roles include Senior Operational Business Analyst and Process Owner at belairdirect (2007-2011), where contributions included system migration and process optimization, and a Specialist in Product Management at the same company (2005-2007) emphasizing customer retention strategies. Earlier experience includes coordination of skills development for an inbound call center launch at belairdirect (1998-2004), leading training at Rogers Communications (1991-1998), and teaching assistant positions at the University of Virginia and McGill University. Educational qualifications encompass a BA Honours and advanced study in Hispanic Studies from McGill University, alongside professional development courses.

Location

Montréal, Canada

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ExPretio Technologies

ExPretio is a privately held company founded after more than a decade of advanced academic research in revenue and price optimization by world-renowned experts in Operations Research and Management Science. At ExPretio, we are 100% committed to the application of Revenue Management principles to the rail passenger transport industry. Our flagship product, Appia, is a powerful and highly adaptable Revenue Optimization and Customer Intelligence solution. Used by major European rail operators who have seen significant improvements in revenue, passenger traffic, and yield, Appia is able to meet the demands of an increasingly dynamic and competitive railway industry. ExPretio Technologies provides state of the art, customized, high-performance revenue management and pricing solutions. We offer solutions in optimal inventory control, demand forecasting, and optimal pricing, as well as consulting services for analysis in specific areas or for strategic planning. Our unique technology allows our clients to explicitly take into account their customers purchasing behavior, their competitors reaction, as well as any business constraint.


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Headquarters

Montréal, Canada

Employees

11-50

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