Olivia F.

Olivia F. has a diverse work experience starting from 2012. Olivia began their career at Carve Designs, where they worked as a Customer Service & Key Account Manager for eight years. In this role, Olivia managed key account relationships and provided order management support. Olivia collaborated with outside sales reps to address inquiries and concerns regarding product, shipping, EDI, and inventory.

In 2020, Olivia joined Walker Edison as the Director of Customer Experience. Olivia played a crucial role in designing and delivering operational excellence within the Customer Experience organization. By implementing best-in-class customer support and order processing teams, Olivia ensured high levels of customer satisfaction, loyalty, and retention.

In 2022, Olivia transitioned to Navan as the Director of Agent Experience Strategy & Operations. Their responsibilities included shaping agent experience strategies and overseeing day-to-day operations.

Currently, Olivia is working at Extensiv as the Director of Brand Strategy, a role they assumed in November 2022. Additional information about this position is not provided.

Olivia F. attended Southern Methodist University. However, no specific information is available regarding the start and end year, degree name, or field of study.