Maddie Dinndorf

Senior Manager, Customer Success at Extole

Maddie Dinndorf has a diverse work experience spanning various industries and roles. Maddie began their career as an Intern at Minnetonka Theatre in 2011 and later worked as an Intern at Eagle Private Equity in 2011-2012. In 2013, they took on the role of Marketing Intern at Hennepin Theatre Trust, where they managed social media platforms and analyzed ticket revenue data. During the same time, they also worked as an Events Consultant at Boston University Student Activities Office, assisting student groups with event planning.

From 2013 to 2015, Maddie served as an Admissions Ambassador at Boston University Admissions, providing campus tours and information to prospective students and families. In 2014-2015, they worked as an Operations Assistant at Harvard Medical School, coordinating office activities and supporting the development of online courses.

In 2015, Maddie held two internship positions. Maddie was a Communications Intern at MassEcon, managing online and digital media and assisting businesses in Massachusetts. Additionally, they worked as an Intern at Excelsior - Lake Minnetonka Chamber of Commerce, planning and executing community events and building connections with local businesses.

Maddie joined TechTarget in 2016 and worked as a Campaign Manager, responsible for managing lead generation and qualified opportunity campaigns. In 2018-2019, they transitioned to the role of Customer Success Manager at TechTarget, providing support and ensuring customer satisfaction.

In 2019, Maddie joined Extole as a Client Success Manager before progressing to the role of Senior Client Success Manager, where they specialized in working with financial services brands to integrate acquisition goals with long-term customer engagement. Maddie later became the Manager of Customer Success, overseeing a team of Customer Success Managers and managing top enterprise clients. Currently, Maddie holds the position of Senior Manager, Customer Success at Extole, where they focus on creating content to drive success for internal teams, clients, and prospects.

Maddie Dinndorf pursued their education in a chronological manner as follows:

From 2008 to 2012, they attended Minnetonka High School. Then, from 2012 to 2016, they attended Boston University and graduated with a Bachelor of Business Administration (B.B.A.) degree in Marketing from the Questrom School of Business. During their time at Boston University, they focused on Marketing and Entrepreneurship. In addition, in 2014 and 2015, they studied at Università Bocconi, although details about the degree and field of study are not provided.

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Previous companies

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Timeline

  • Senior Manager, Customer Success

    January, 2023 - present

  • Manager of Customer Success

    November, 2021

  • Senior Client Success Manager

    January, 2021

  • Client Success Manager

    September, 2019

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