Carmen Ogden

Carmen Ogden is a seasoned professional with extensive experience in customer support and administrative roles. Currently serving as a Senior Concierge Support Manager at Extra Card since January 2021, Carmen has progressed through various positions within the company, building expertise in customer service and concierge management. Prior to this, Carmen worked as an Administrative Assistant at German Master Tech Inc, where responsibilities included managing a filing system, overseeing client appointments, and maintaining billing records. Additionally, Carmen held the position of Customer Relation Specialist at Nashelle, focusing on customer relations for high-end jewelry, order fulfillment, and brand development.