RD

Ryan Davidsen

VP Global Customer Success at ExtraHop

Ryan Davidsen has a diverse work experience spanning multiple industries and roles. Ryan is currently serving as the VP of Global Customer Success at ExtraHop since 2023. Prior to this, they worked at Inovalon from 2019 to 2023 as the SVP of Customer Success & Experience, where they oversaw a post-sales organization and drove a customer-centric transformation.

From 2017 to 2019, Ryan held the position of VP of Worldwide Security Solutions at Secureworks, where they led pre-sales systems engineering, consulting, and customer success initiatives. Ryan successfully unified a global team and played a key role in critical decision-making as part of the executive leadership team.

Between 2004 and 2017, Ryan worked at EMC in various roles including Senior Director of Global Systems Engineering, Director of Enterprise Systems Engineering, Senior Manager of Client Solutions, and Technology Consultant Manager. Ryan led teams, provided technical and field enablement, and developed innovative solutions for complex information challenges.

From 2001 to 2004, Ryan served as the Technical Sales Director for Aerospace & Defense at PTC, managing a global team and supporting product development for smart and connected systems. Prior to PTC, they worked at Selectica as a Technical Marketing Manager, where they provided support for technology assessments, product development, and conducted technical due diligence for potential mergers and acquisitions.

Ryan's career began in 1997 as a Systems Engineer at PTC, where they played a pivotal role in digitizing the product development process for various clients.

In summary, Ryan Davidsen has an extensive background in customer success, security solutions, systems engineering, and technical sales across multiple organizations, showcasing their leadership and expertise in driving growth and innovation.

Ryan Davidsen earned a Bachelor of Science (BS) degree in Mechanical Engineering from the University of Wisconsin-Madison between 1994 and 1997. Ryan also obtained the Certified Information Security Manager (CISM) certification from ISACA in 2019.

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Previous companies

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Timeline

  • VP Global Customer Success

    May, 2023 - present

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