Melissa Sorenson is a seasoned professional with extensive experience in sales operations and support roles. Currently serving as a Senior Sales Operations Representative at Extreme Networks since June 2018, Melissa specializes in data evaluation and sales support, fostering strong relationships between sales and customer service. Prior to this role, Melissa was a Support Renewal Specialist at ARRIS and a Contract Renewal Specialist at Brocade Communications, where responsibilities included managing complex service contract proposals and serving as a primary contact for support inquiries. Melissa also has experience in field inventory operations, ensuring accuracy and coordinating shipments. Educational background includes an Associate's degree from Hennepin Technical College and studies in Agricultural Science at the University of Minnesota Crookston.
June, 2018 - present
Sales Director - Contact Center AI at Microsoft
Managing Director, Strategic Partnerships - Startups & Digital Natives at Microsoft
Global SMC Tech And Sales Capability Director at Microsoft
Sr. Director, Sales Operations | Artificial Intelligence at Microsoft
Data & AI Sales Director at Microsoft
Access the worlds's biggest network of public org charts
Learn more