Michaël Lopes is an experienced SDWAN Support Manager Worldwide at Extreme Networks since 2021, where they manage a global support team focused on troubleshooting network and systems for the Ipanema SD-WAN product. Previously, from 2018 to 2020 at Infovista, Michaël served as a Solution Expert, working closely with the R&D team and leading customer support initiatives. They started their career at Ipanema Technologies, first as an L2 Technical Support Engineer from 2012 to 2015 and then as a Team Leader from 2015 to 2018. Michaël holds a Master's degree in Engineering of Networks and Systems from Université de Versailles Saint-Quentin-en-Yvelines and a License degree in Network and Systems Security from Université Paris-Sud (Paris XI).
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