Fjorel Mali

Fjorel Mali is a Technology Consultant at EY since July 2025, with prior experience as an Integration Engineer at Cognity, where inefficiencies in a legacy codebase were resolved and log data retention was extended. A Technical 1st Level Support Team Leader at Optasia from November 2019 to December 2023, Fjorel led a team of over 12 engineers and consistently ensured alignment with organizational objectives while optimizing resource allocation. Earlier roles included a Network Operations Center Engineer at Optasia, where application-level monitoring was conducted, and Technical Support Representative positions at Cosmote eValue and MEDIATEL SA, providing frontline technical support for internet and telephony services. Fjorel began career as an Intern Field Technician at OTE Group of Companies and holds a Bachelor's degree in Electrical, Electronic and Communications Engineering Technology from the University of Thessaly, earned in November 2022.