Sajit Menon is an accomplished leader with over two decades of experience in service delivery, strategy, and operations management, currently focused on leveraging Generative AI technologies. Having held positions at firms such as Convergys India Services Pvt. Ltd. and Wipro, Sajit demonstrated expertise in process optimization and enhancing customer satisfaction. As the Leader of the Account Management Centre of Excellence at EY, Sajit successfully cultivated stakeholder relationships and drove account management excellence, contributing directly to revenue growth. With a strong track record of operational excellence, Sajit adeptly steers cross-functional teams and formulates impactful strategies across various sectors.
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