Richard Lee

Application Support Technician at Eyelit Technologies

Richard Lee is an experienced Application Support Technician at Eyelit Inc. since May 2019, previously serving as an Application Support Specialist at Brookfield Global Integrated Solutions from January 2015 to September 2018. Richard possesses extensive technical skills, including incident investigation, root cause analysis, and SQL database management. Significant accomplishments include creating SSRS reports, performing pre/post-release testing, training new staff, and managing ETL jobs. Richard's earlier roles include customer support positions at BMO Financial Group and IBM Canada, where responsibilities encompassed technical support and troubleshooting across various platforms. Richard holds a background in manufacturing, having started as a Paint Technician/Cell Leader at Progressive Moulded Products and as a Machine Operator at Metaca Corp. Richard's educational foundation includes studies at Humber College.

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Eyelit Technologies

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Eyelit Technologies is a leading provider of integrated software solutions that optimize factory and multi-factory productivity across industries such as semiconductor, automotive, medical device, electronics, and aerospace & defense. Its AI-powered suite of planning, scheduling, and execution solutions enables businesses to improve production processes, enhance asset utilization, and streamline scheduling. Eyelit Technologies empowers organizations to drive profitable growth, reduce costs, improve delivery performance, and gain greater visibility, improved decision support, and decision execution. Expanding on this foundation, Eyelit’s purpose-built, industry-specific solutions extend the capabilities of existing platforms to optimize decision-making across supply chain, planning, and execution. These tailored solutions improve outcomes by addressing critical elements such as orders, quality, assets, materials, labor, and suppliers.