Bryan Guillette is an experienced customer service and operations professional with a diverse background spanning various industries, including hospitality, retail, and financial services. Currently serving as an Outbound Retention Specialist at ezCater, Bryan manages customer and caterer inquiries related to order issues and account services. Previous roles include Team Trainer and Store Support Supervisor at Whole Foods Market, where Bryan focused on training, shift coordination, and customer service excellence. Bryan spent several years at Wyndham Destinations in various capacities, advancing from a Vacation Guide to a Rental Operations Representative and Lead Coach, demonstrating expertise in timeshare policies and customer relations. Bryan’s professional journey began in the hospitality industry, with positions at Universal Orlando Resort, Hilton Grand Vacations, and Starbucks, contributing to a strong foundation in guest service. Educational credentials include a Master of Science in Organizational Leadership from Colorado State University Global and a Bachelor of Arts in English from Western Connecticut State University.
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