Katharine Cook

Katharine Cook is a skilled professional currently serving as a Catering Partner Operations Associate at ezCater since March 2024. Previously, Katharine held positions including Team Lead at H&R Block, where responsibilities included team leadership and staff training, and CX Operations Analyst at Convoy Inc., where efforts focused on process optimization and data analysis. Notable achievements include implementing significant cost-saving measures and enhancing operational efficacy through innovative tools and programs. Additionally, Katharine has freelance experience as a copywriter, specializing in SEO and marketing content, and is pursuing a Bachelor of Science in Data Science from Bellevue University. With a diverse background encompassing customer service, account management, and program coordination, Katharine demonstrates a strong ability to lead teams and drive process improvements across various industries.