Madison Edwards has a strong background in customer insights and strategy analysis. Madison is currently working as the Director of Customer Insights at ezCater, starting in May 2022. Prior to that, they held the same position at CarGurus from January 2019 to May 2022. Before that, they were a Senior Manager of Customer Insights at CarGurus from August 2017 to January 2019. Madison also has experience in consumer insights and strategy analysis at CarMax, where they held various roles from July 2008 to July 2016, including Senior Manager of Consumer Insights, Senior Strategy Analyst, and Strategy Analyst. Madison'swork at CarMax involved data analytics and research, utilizing SQL and Excel to analyze store activity and customer survey data. Madison was also recognized for their exceptional performance with an accelerated promotion.
Madison Edwards completed a Bachelor of Science degree in Commerce, Marketing, and Cognitive Science from the University of Virginia between 2004 and 2008. In 2016 and 2017, Madison pursued a Master of Business Administration (M.B.A.) degree from IE Business School. Additionally, Madison obtained certification in Qualitative Research Methods from the RIVA Market Research & Training Institute.
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