Fathurrahman Alif Fahrezi

Fathurrahman Alif Fahrezi currently serves as an Account Manager at eZee Technosys Pvt. Ltd. since February 2023. Prior experience includes various roles at zenrooms from November 2017 to December 2022, culminating in the position of Content & Distribution Manager, where Fathurrahman managed a team and enhanced client onboarding efficiency. Notable contributions include implementing a ticketing system for technical issues, conducting audits on large volumes of reservations, and optimizing payment processes. Fathurrahman also holds experience as a Customer Service & Operation Team Leader and as a Customer Care Associate, demonstrating strong skills in training, reporting, and customer interaction. Early in the career, Fathurrahman worked as a Customer Service Representative at PT VADS Indonesia. Education includes ongoing studies at Universitas Terbuka and a degree in Computer Systems Networking and Telecommunications from SMKN 1 Kotabumi.