Fari Hejazi

Fari Hejazi is an experienced professional in participant care and technical support, currently serving as a Participant Care Specialist at EZRA Coaching since July 2021, where responsibilities include providing top-tier service and troubleshooting inquiries efficiently. Previously, Fari held roles such as Program Care Specialist, where participation in client meetings and the creation of communication materials were key duties, and Participant Services Coordinator, offering timely support to the customer success team. Fari's earlier experience at CIBC spanned from April 2012 to October 2020, including positions as an Incident Response Analyst, diagnosing and resolving technical issues, and IT Project Control Coordinator, aiding in the implementation of a significant banking project. Fari holds a Bachelor of Science in Computer Information Systems from DeVry University.