Anna Citerio

Anna Citerio is an experienced CRM and clienteling professional currently serving as the WW CRM Coordinator at Fabiana Filippi since September 2022, where responsibilities include leading global CRM strategy, optimizing client journeys, and managing CRM tech projects. Previously, Anna worked at Golden Goose as a CRM & Clienteling Specialist and at Moncler as a Global Omnichannel Clienteling Specialist, focusing on client acquisition and engagement strategies. Early career experience includes an internship as a Pricing Analyst at DHL Freight and a role as an External Collaborator at Skills Alliance. Anna holds a Master's degree in Management from USI Università della Svizzera italiana, a Bachelor's degree in Business Administration and Management from Università Bocconi, and has completed relevant courses at esteemed institutions including Copenhagen Business School and Estonian Business School.