Reyna Taylor is a seasoned professional in customer success and support, currently serving as the Director of Customer Success at Face Reality Skincare since September 2022. Prior to this role, Reyna held leadership positions at Hyperice and Scoot Networks, where expertise in customer support was demonstrated. At Lending Club, significant contributions included enhancing service levels and developing a robust sales incentive structure. Reyna's leadership experience extends to CallSocket and Bank of America, focusing on team development, strategic planning, and training initiatives that improved overall performance and efficiency. Early in the career, Reyna built a solid foundation in customer service and sales operations at Macy's, recognized as a specialist in dresses.
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