Manos Mavrikos

Manos Mavrikos has extensive experience in customer success and management roles. Manos is currently the VP of Partner & Client Enablement and Success at FaceTec, Inc. Prior to this, they were a Member at Customer Success Collective. Manos has held several leadership positions, including VP of Customer Success at Foresight Works, Vice President Global Head of Customer Success at iProov, and VP of Customer Success at Mitek Systems. Manos also worked as the Global Head of Customer Success at Jumio Inc. and held roles at Parkwell Management Consultants, ServiceNow, and Microsoft. Manos has a proven track record of building global customer success teams, driving customer satisfaction, increasing adoption, and achieving measurable business outcomes.

Manos Mavrikos has a Master's degree in Business Systems Analysis and Design from City, University of London. Manos also holds a Master's degree in Cognitive Science and Intelligence Computing from the University of Westminster. Additionally, they have a Bachelor's degree in Physics from Aristotle University of Thessaloniki (AUTH). In terms of certifications, Manos has obtained the following: PRINCE2® Practitioner from Datix in 2016, ITIL v3 Expert from EXIN Group Ltd. in 2014, ServiceNow Admin from ServiceNow in 2011, and Microsoft Certified Systems Engineer: Security (MCSE) from Microsoft in 2005.