Lydia Truong

Lydia Truong is an experienced professional in business analysis and product management, currently serving as the Head of Analysis & Product at Facto since April 2021. Prior to this role, Lydia held the position of Product Owner at TPG Telecom, where management of five programs under an IT transformation initiative was key to enhancing cybersecurity and consolidating applications for the TPG Group. Lydia's previous experience includes significant roles at Optus as a Product Owner and Senior Business Analyst, contributing to projects such as the development of a new e-commerce platform and the establishment of a Global Contact Centre. Additional experience spans positions at GuardLab, Lendlease, Vodafone, Virgin Media, and Cable&Wireless Worldwide, complemented by a Bachelor's degree in Business with a major in Management and Marketing from the University of Technology Sydney.