Manuel J. Aragon S.

Manuel J. Aragon S. is an experienced professional in account management and customer success, currently serving as an Account Manager at Factorial since November 2024. Prior to this role, Manuel was a Customer Success Manager at Last.app, where contributions included delivering exceptional customer experiences to drive revenue growth. Previous roles involve a Customer Service Specialist position at El jardí del Sant Pau and a Product Specialist and Project Manager at Vengreso, focusing on product vision and development. Early career experiences include positions as a Profesional Universitario in both Alcaldía de Cali and Gobernación del Valle del Cauca, emphasizing analysis, data management, and internationalization strategies. Manuel holds multiple degrees, including master's degrees in Tourism Management and Hospitality Administration, as well as a degree in Economics from Universidad Icesi and training in International Cuisine.