Carmen Benavides Allendes

Carmen Benavides Allendes is the Chief Operating Officer (COO) at FactorIT, where they lead end-to-end operations with a focus on profitability, operational excellence, and AI automation. With over 15 years of experience in the banking and mining sectors, they have held significant roles including Data Architect and Head of Campaign Unit at Banco Bci, where they directed teams in CRM implementation and campaign development. Carmen holds a degree in Civil Computer Engineering from Pontificia Universidad Católica de Valparaíso and a postgraduate degree in Business Intelligence from Universidad de Chile. Their expertise encompasses data modeling, BI reporting, and agile methodologies, contributing to digital transformation efforts within organizations.