Courtney Middelkoop is an experienced Operations Support Analyst at Factur since October 2022 and the founder of KOOP, a consulting firm dedicated to process improvement and sustainable solutions. Academic credentials include a Master of Science in Industrial Engineering from Iowa State University, where Courtney also served as a Graduate Research and Teaching Assistant, conducting significant research for American Athletic Inc. and engaging in human subject testing. Previous internships at Garrett Metal Detectors and J. Berry Nursery involved process analysis and layout redesign, yielding substantial improvements in production efficiency and cost savings. With a comprehensive background in industrial engineering and a focus on continuous improvement, Courtney Middelkoop excels in driving operational excellence.