Rosyane Gama

Rosyane Gama is a professional with extensive experience in customer service and contact center management. Currently serving as Coordenadora Atendimento e Contact Center at Multivix since September 2019, Rosyane possesses expertise in the CRM system Hubspot. Prior to this role, Rosyane held the position of Coordenadora Call Center at Grupo Meridional de Saúde, where knowledge of online scheduling systems and hospital management systems was developed. Between 2014 and 2018, Rosyane was the Líder CRM at Grupo Pianna, gaining proficiency in the Syonet CRM system. Earlier in their career, Rosyane served as Supervisora at Sollo Brasil, focusing on teamwork management and fundraising for philanthropic institutions. Rosyane is currently pursuing an MBA in Project Management with an emphasis on Innovation and Digital Tools at Multivix, building on previous postgraduate studies completed in 2012 at CESAP.