Kyle Lessard

Kyle Lessard is a skilled professional with extensive experience in customer experience and operations management. Currently serving as Senior Customer Experience Team Lead at Faire, Kyle has successfully led phone and live chat support teams, implementing process improvements and building essential resources for performance metrics. Previously, Kyle managed game day operations for the KW Titans, creating engaging fan experiences and driving significant attendance growth. Additionally, experience at Marriott International includes roles focused on enhancing customer satisfaction and operational efficiencies across multiple properties. A background in Kinesiology and Physical Education complements a dedication to exceptional service and team motivation.