Robert Lott

Robert Lott is a seasoned professional in vendor operations and customer support management, currently serving as a Senior Vendor Operations Manager at Faire since April 2022. Previously, Lott held various positions at Box from May 2015 to April 2022, culminating in the role of Manager II, Offshore Product Support, Billing, & Cancellations, where responsibility included overseeing Box’s largest BPO partnership and addressing a majority of customer service requests. Other roles at Box included Program Manager II and Education Specialist, focusing on vendor relationships, performance management, and creating tailored training programs. Prior experience includes working as a Client Services Specialist at Macmillan Learning, managing support channels, and serving as an Instructional Technology Consultant at the University of Michigan. Robert Lott holds a Bachelor of Arts in Philosophy from the University of Michigan.