Rachel H.

Rachel H. has a diverse work experience in the hospitality industry. Rachel started their career as a Group Reservations Coordinator at Starwood Hotels & Resorts Worldwide, Inc. in 2013. Rachel then served as a Revenue Analyst before joining Marriott International in 2014. At Marriott, they worked as a Group Sales Manager and later as a Revenue Manager, exceeding budget goals and achieving high rankings based on revenue per available room.

In 2016, Rachel joined Faena Group as a Director of Revenue Management, where they implemented a new Revenue Management System and successfully increased direct bookings and revenue. Rachel also worked as a Project Manager at SOMA Global in 2019, where they played multiple roles and effectively managed software upgrades and provided system risk analysis.

From 2019 to 2021, Rachel worked as a Director of Front Office at Faena Group, overseeing various teams and implementing strategies to maintain the hotel's Forbes 5-Star rating. Recently, they have been working as a Revenue Management Consultant in the hospitality industry. Rachel will soon begin a new role as the Director of Revenue Management at Fairmont El San Juan Hotel in 2022.

Overall, Rachel has proven expertise in revenue management, project management, and front office operations, consistently delivering outstanding results and contributing to the success of the organizations they have worked for.

Rachel H. holds a Bachelor of Science (BS) degree in Business Administration and Management from Loyola University Chicago. Additionally, they completed a full-time web development program at Ironhack. Rachel has also obtained multiple certifications including Google Analytics 4 (GA4) Essential Training, Blockchain: Beyond the Basics, Jira: Advanced Administration, Scrum: Advanced, Technical Product Management, What Business Leaders Need to Know about Web3 (+ Metaverse), and Cert Prep: PMI Agile Certified Practitioner (PMI-ACP). Furthermore, they have completed various React courses, including React: Managing Complex Interactions, React: React Router, and React: Working with APIs.