Shannon Richards

Shannon Richards is an accomplished professional with extensive experience in the hospitality industry. Shannon has held various leadership positions, including Director of Training and Operational Excellence and Operational Training Manager at Fairmont Pacific Rim, as well as Executive Housekeeping Manager at The Eden Club. Previous roles include Housekeeping Manager, Assistant Housekeeping Manager, and Night Supervisor at Fairmont St Andrews, and Team Leader Front Office at Mantra Hotels. Shannon began a career in the sector as a Store Assistant at ALDI Stores Australia. Shannon holds a Bachelor's degree in International Hotel and Tourism Management from The University of Queensland, earned between 2017 and 2019.