Steven Baker

Steven Baker possesses extensive experience in call center operations and management, currently serving as a Call Center Operations Professional at Fairway Lawns and Command Pest Control since February 2023. Steven has held various leadership roles, including Contact Center Director at Gutter Guards America, LLC, and Solutions Director at Ziehler Lawn Care. Notable positions at TruGreen include Dallas Contact Center Director and Tampa Contact Center Manager. Additionally, Steven was Call Center Sales Manager at The Scotts Miracle-Gro Company and BPO Call Center Manager at CDG Management. Steven's education includes studies at Marietta College and Shawnee State University.