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Henda Dhaouadi

Customer Service Officer at Fakeeh University Hospital

Henda Dhaouadi is an experienced professional in customer service and patient relations, currently serving as a Customer Service Officer at Fakeeh University Hospital since October 2021. Prior experience includes roles as a Senior Patient Relation Representative at American Hospital Dubai from June 2016 to September 2021, and a Receptionist at Dubai College of Dental Medicine from October 2013 to October 2014. Henda also held the position of Team Leader Patient Relation Representative at American Hospital Dubai between 2011 and 2013, and worked as Supervisor of Customer Service at Carrefour Dubai UAE from October 2008 to October 2011. Education includes a degree as a Superior Technician in Telecommunications from Centre Sectoriel en Telecommunications in Tunisia, completed between 2001 and 2003.

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Dubai, United Arab Emirates

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Fakeeh University Hospital

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Fakeeh University Hospital, a hospital and medical university project developed by Saudi Arabia’s leading healthcare provider, Fakeeh Care; in an effort to drive academic advancement and extend quality medical services to support the local healthcare industry. The University Hospital focuses on family healthcare and patient-centered services, targeting the growing community of residents in Dubai Silicon Oasis as well as in neighboring areas. Equipped to offer secondary and tertiary medical services supported by comprehensive diagnostic centers, the hospital, primarily, focuses on family and patient-centered services, working at a capacity of 700,000 patients per year, with an estimated 40,000 admissions and 20,000 surgical operations.