Operational involvement platform for audits, inspections, assessments & incident and observation reporting.

Apps

Information Technology

IT Services

Software

Falcony

Falcony's headquarters in Helsinki, Finland

Arttu Vesterinen

Janne Vanhala

Iris Jämsä

Paul Johnson

Kari Bäckman

Kaarle Parikka

Konsta Vesterinen

Olli Pölönen

The Sales and Customer Success team at Falcony is responsible for driving revenue growth through lead generation, nurturing key client relationships, and ensuring customer satisfaction and retention. Sales Development Representatives identify and qualify potential clients, while Account Executives and Key Account Executives manage and close sales opportunities. Customer Success Specialists and Managers focus on onboarding, training, and supporting clients to maximize their use of Falcony's platform, ensuring long-term success and satisfaction. Sales Support Specialists provide administrative and logistical support to streamline sales operations.

Sales and Customer Success

The Development Team at Falcony is responsible for designing, building, and maintaining the platform's comprehensive features for audits, inspections, assessments, and incident/observation reporting. With a strong focus on both front-end and back-end development, the team ensures seamless functionality, user-friendly interfaces, and robust system performance to enhance operational involvement for clients.

Development Team

This department focuses on generating revenue through the management and development of client accounts.

Sales Department

This department focuses on ensuring customer satisfaction and retention through effective support and relationship management.

Customer Success

This department focuses on creating and improving user experiences and design elements across products.

Design Services

This department is responsible for high-level strategic decision-making and overall organizational governance.

Falcony

Org chart

Teams

Sales and Customer Success

Development Team

Sales Department

Customer Success

Design Services

Executive Leadership

Offices

Falcony

Org chart

Teams

Sales and Customer Success

Development Team

Sales Department

Customer Success

Design Services

Executive Leadership

Offices

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