Patricia Ryan Mba, Alhc, Hia

Patricia Ryan has a diverse work experience spanning over several decades. Patricia currently serves as the Director of Care Services Support at Fallon Health since 2019. In this role, they oversee the coordination and management of various administrative activities to support the clinical functions of the department.

Prior to this, Patricia worked as the Associate Director of Business Operations & Systems at UMass Medical School from 2012 to 2019. Patricia was responsible for managing operational teams and implementing changes to improve the department's efficiency and effectiveness.

Before joining UMass Medical School, Patricia held various positions at Hanover Insurance Group, including Business Analyst and Senior Disability Claim Examiner. In these roles, they collected and analyzed business needs, collaborated with technology and business operations, and executed routine test cases.

In the early stages of their career, Patricia worked at Paul Revere Insurance Company, where they served as a Senior Disability Claim Examiner, Senior Supervisor, and Annuity/Retirement Products Specialist. During this time, they investigated complex disability claims, managed a team, and balanced disbursement and expense accounts.

Overall, Patricia Ryan's work experience showcases their expertise in administration, operations, and insurance claim management. Patricia'sstrong leadership skills and ability to implement effective changes make their a valuable asset to any organization.

Patricia Ryan, MBA, ALHC, HIA, has a comprehensive educational background in the field of Business Administration. Patricia completed their Master of Business Administration (MBA) degree at Fitchburg State University from 2009 to 2010. Prior to that, Patricia earned their Bachelor of Science (B.S.) degree in Business Administration from Becker College, where they studied from 2002 to 2004. Additionally, Patricia holds an Associate of Arts (A.A.) degree in Paralegal studies from Anna Maria College.

In addition to their educational achievements, Patricia Ryan has obtained the certification of Health Insurance Associate (HIA) from the Health Insurance Association of America. The specific details about when they obtained this certification are not provided.