Family Building Society
Rumki Chatterjee is a seasoned professional in the mortgage underwriting field, currently serving as a Senior Mortgage Underwriter at Family Building Society since June 2019. Previously, Rumki held roles at Vida Homeloans and another organization as a Mortgage Underwriter, where responsibilities included underwriting loan applications, enhancing broker relations, and ensuring compliance with regulations. Rumki also has experience as a Guest Lecturer at Skyline Business School in Delhi, and as a Client Analyst at Financial Claims Advisory Service, focusing on compliance of financial products. Earlier in the career, Rumki worked at Lloyds Banking Group Plc as a Senior Personal Banking Manager, specializing in fraud prevention and building internal sales connections. Rumki holds an MBA from the University of Calcutta and has completed the CeMap qualification.
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Family Building Society
Family Building Society is a trading name of National Counties Building Society. National Counties is the UK’s 11th largest building society, with over £2.2bn of assets and over 60,000 members. Established in 1896, National Counties is a mutual organisation, owned by its saving and borrowing members and therefore not subject to stock market fluctuations. It is independent and not a subsidiary of any larger group. The majority of its borrowings (over 80%) are raised by deposits from individuals. Its financial strength, as measured by capital ratio, is excellent and its conservative approach to lending means it has very low mortgage arrears. National Counties is a member of the Financial Services Compensation Scheme, providing maximum protection for savings. In July 2014, National Counties launched the Family Building Society (www.familybuildingsociety.co.uk) - a new proposition that enables families to help each other financially across the generations. For example, parents and grandparents can use their resources to help young people get on the housing ladder, but without having to give the money away. Our mortgage products are underwritten by a dedicated team of underwriters who look at each case on an individual basis, and our experienced and qualified staff strive to maintain the highest standards of customer service. An internal complaints procedure exists, with ultimate recourse for dissatisfied customers to the Financial Ombudsman Service. National Counties Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference No. 206080 www.fca.gov.uk/register