Maria Madera

Maria Madera is an experienced professional in the fields of housing coordination and member services operations, currently serving as the Housing Coordinator at Family & Children's Service since April 2023. Maria has developed housing policies for a government-funded initiative and advocates for clients navigating housing systems. Previous experience includes a role as Supervisor at Optum, where Maria led a team to exceed metrics and managed Medicare billing operations. As Operations Manager at Plan de Salud Menonita, Maria supervised multiple service operations, fostering employee commitment while also creating the Grievances and Appeals Department. Maria's career began with positions at MMM Holdings LLC, Banco Popular de Puerto Rico, and Berlitz Languages. Educational credentials include a Master of Business Administration from Universidad Metropolitana and a Bachelor's degree in Psychology from Universidad de Puerto Rico.