Hermes Law

Hermes Law is an experienced professional in industrial engineering and utilization management, currently serving as a Utilization Management Supervisor at FamilyCare Health since August 2014. In this role, Hermes supervises a team of eighteen Referrals and Authorizations Coordinators, develops key performance indicators, creates standard operating procedures, and implements training plans, achieving a 10% improvement in compliance with Medicare and Medicaid turnaround times. Previously, Hermes held positions as a Business Process Engineer, Industrial Engineer at Boeing, Senior Staff Engineer at Anadigics, and Industrial Engineer at Intel Corporation, focusing on process improvement, workflow analysis, and operational efficiency. Hermes holds a Bachelor of Science degree in Industrial Engineering from California Polytechnic State University-San Luis Obispo.