Scott Stout

Scott Stout is an accomplished professional with extensive experience in product management and customer experience across various industries. Currently serving as Sr. Manager - Customer Experience at FamilySearch since December 2012, Scott is responsible for developing strategic plans for the organization's global customer experience and overseeing launch strategies for new products. Previous roles at Microsoft, including Sr. Strategy and Planning Manager and Sr. Group Manager, involved managing significant budgets, launching customer support initiatives, and enhancing customer satisfaction. Scott has also held various leadership positions at Dell Computers, SRS Professional Services, and in healthcare, demonstrating a strong background in strategic planning, business development, and cross-functional team management. Educational qualifications include an MBA from the University of Texas McCombs School of Business and additional executive education at prestigious institutions such as Stanford and Wharton.