Nerfe Jay Ezra Reyes is an experienced IT professional with a strong background in technical support and team leadership. Currently serving as a Team Leader and Backup Specialist at Far Out Solutions, Nerfe has contributed to a 100% success rate in assigned projects, facilitated client communication, and performed software and hardware troubleshooting. Previous roles include English Tutor at RareJob Philippines, Remote Engineer at SkyNet Managed Technology Services, and various positions in customer service and technical support at companies such as Mopro, Phil-am Outsourcing Solutions, Accenture, TeleTech, Sutherland Global Services, and SYNNEX Concentrix Corp. With a foundational education in Nursing from Ateneo de Davao University, Nerfe demonstrates a blend of technical expertise and customer service skills essential for the IT industry.
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